Student IT Help Desk
Student IT Service Desk provides information technology support and assistance to students of Macquarie University. We can also help with:
- MQID and password problems
- Password Resets
- Access to over 100 computers in C5C rooms 211, 213 & 217
- General computer, printing and Internet issues
- Student email
- Help with myMQ
- Help with eStudent
- Remote access to Library databases
- Campus Card Support
- Access to unit pages and online material
Contact Us
Student IT Service Desk Call Centre Support
Phone: (02) 9850 HELP (4357) or Freecall: 1800 063 191Email: Just Ask form http://www.library.mq.edu.au/justask/
| Monday to Thursday: | 8am - 8pm |
| Friday: | 8am - 6pm |
| Saturday & Sunday: | 9am - 5pm |
Student IT Service Desk Face to Face Support
Located in Building C5C Room 244, Macquarie University| Monday to Thursday: | 9am - 8pm |
| Friday: | 9am - 6pm |
| Saturday & Sunday: | 9am - 5pm |
Computers in C5C Rooms 211, 213 and 217 are available to currently enrolled Macquarie University students and NCELTR students.
During the midyear break, end of year break, on public holidays, and on Conception Day, IT Service Desk and PC Lab hours will be the same as Library Hours.