Campus Card - Lost or Damaged Cards
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There is a $10.00 charge for replacement of a lost or stolen card.
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If you lose your Campus Card then you should report the loss immediately
to the Library. This can be done:
By telephone - 9850 7506
By email - ithelp@mq.edu.au
In person - to Borrowing Enquires, level 2 of the Library.
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A block will be placed on your Borrowing Record and your Campus Card
record to prevent anyone unlawfully accessing your record or using your
card.
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Until a card is reported lost the holder of the card will be liable for
any books borrowed or purchases made by unauthorised use of a lost card.
- Print out and use this Replacement Card Application Form [doc] to obtain a replacement card.
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On completion of a Replacement Card Application Form and payment
of $10 to the Cashier a new card will be issued with a new barcode and
if applicable you will be advised of the correct procedure for transfer
of funds from your old card to your new card.
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Within 72 hours of receiving a replacement campus card your old card record
will be disabled and deleted.
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If you find your old card again you should destroy it as it will no longer
work in any of the CAMPUS CARD facilities.
Damaged Cards
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If your CAMPUS CARD is damaged or malfunctions in any CAMPUS CARD facility
please report it as above for lost or stolen cards.
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You will need to complete a Replacement Card Application, but if the malfunction
or damage is not due to your own negligence, the $10 replacement fee may
be waived.